Before we get into best practices for connecting, understanding, and creating loyal customers, it’s important to start from square one; building your customer list.
Your customer list is your most crucial tool when it comes to customer retention and building brand loyalty – if you don’t know who your customers are, how can you serve them? The most successful companies today such as Amazon and Apple are customer-centric and as a result have tremendous advantages over every other retailer.
Building Your Customer List Is One Of The Most Important Initiatives For Growing Your Business.
Too many cannabis businesses do not ask their customers for contact information. Your customers want to hear from you a lot more than you realize.
There is no such thing as spam if you are being relevant.